Services · AI chatbot development
AI chatbots that answer from your approved information
We build and run AI chatbots for your website, WhatsApp and support channels. They answer from information you approve, say when they do not know, and hand the conversation to a person.
What is an AI chatbot?
An AI chatbot is software that holds a written conversation, understands what a person asks and answers in natural language. A business chatbot answers from approved information, can take actions such as booking, and hands off to a person when needed.
What you get
Who it’s for
Businesses that want customers and staff to get answers at any hour without a longer queue.
- 01A chatbot for your website, WhatsApp or support inbox
- 02Answers from your own approved documents, with a clear "I do not know"
- 03Actions such as booking, lead capture and ticket creation
- 04A hand-off to a person with the conversation attached
- 05A written scope, a runbook and operation by us
Where chatbots fit
Ecommerce
Order status, product questions and returns.
Support
Common questions answered, the rest passed on with context.
Lead capture
Questions answered and qualified leads handed to sales.
Internal
Staff questions answered from the handbook and policies.
A chatbot is a scope, not a widget
The risk is a confident wrong answer. We limit the chatbot to approved information, decide what it may do and when it hands off, and test it before launch.
For ecommerce, support and internal use the scope differs, so we write it with you first.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- What is an enterprise chatbot?
- A chatbot built for a larger organization: connected to internal systems, with access rules, logging and a hand-off to staff. We scope the connections and rules in writing.
- Can a chatbot work on WhatsApp?
- Yes. Concierge is our WhatsApp agent.
- Will it make things up?
- It answers from approved information and says so when it does not know. We test this before launch.
- Chatbot or AI agent?
- A chatbot answers. An agent also takes actions. See the AI agent vs chatbot comparison.
- How is it priced?
- The first call is free. Chatbots are priced by scope and volume, in writing.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.