Solutions · Knowledge assistant
An assistant that answers from your documents
Staff lose time searching contracts, handbooks and old tickets. A knowledge assistant answers from your approved documents, shows which one it used, and says so when it does not know.
What is an AI knowledge assistant?
An AI knowledge assistant is a private chat tool that searches your own documents and answers in plain language, citing the document and page it used. It answers only from what you approved, so it does not guess from the open internet.
What you get
Who it’s for
Teams whose answers live in contracts, policies, manuals and old tickets that nobody can search quickly.
- 01A private assistant connected to the folders you approve
- 02Answers that cite the document and page, every time
- 03A clear "I do not know" when the documents do not say
- 04Access rules, so each person sees only what they are allowed to see
- 05A written scope, a runbook and operation by us
Where it fits
Contracts and policies
Find the clause without reading the whole file.
Support and operations
Answers from manuals and past cases for the team.
New hires
Questions answered from the handbook, not from interrupting a colleague.
Sales
Current product and price information in one place.
Cited answers, approved sources only
The risk with a company assistant is a confident wrong answer. This one answers from the documents you choose and shows its source, so a person can check it in seconds.
We scope which folders it reads, who can ask, and what happens when it is unsure: it says so, or hands the question to a person.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- Does it use the internet?
- It answers from the documents you approve. What it can read is set in the written scope.
- How do I know an answer is right?
- Each answer cites the document and page. A person can open the source and check it.
- Who can see which documents?
- Access rules are part of the scope, so each person sees only what they are allowed to.
- Is my data used to train a model?
- We state in writing where your data goes and how it is handled before we connect anything.
- How is it priced?
- The first call is free. The work is priced by scope and volume, in writing.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.